Effective Date: 13 August 2025
PARTICULAR TERMS AND CONDITIONS - QR PAYMENTS
The following details the particular terms and conditions that govern the service called “QR Payments” (the “Particular Terms and Conditions” and the “Service”) through which the User is allowed to make payments to third parties via reading the interoperable QR Code.
QR is understood as the Quick Response Code, which is a module for storing information in a data matrix or in a two-dimensional barcode that complies with the interoperability rules established by the applicable regulations.
These Particular Terms and Conditions form part of the General Terms and Conditions and the Privacy Policy, which are mandatory and binding, and the User declares to know and accept them prior to using the Service. Any User who does not wish to accept these Particular Terms and Conditions must refrain from using the Service.
1. FUNCTIONALITY
The Service will allow Users to make payments by reading QR Codes in Argentina, Brazil, and Peru, 24 hours a day, 7 days a week, 365 days a year (each payment, a “Payment Processing Request”). QR Codes can be fixed or dynamic. The amount of the Payment Processing Request may be pre-established by the collector or defined by the paying User for the product or service.
For the purpose of providing the Service, the Developer reserves the right to use third parties unrelated to the Developer for the provision, implementation, and execution of the Services described in these Particular Terms and Conditions, always ensuring that such third parties comply with the required quality and confidentiality standards, and in compliance with the regulations applicable to the Service in each jurisdiction (the “Third-Party Providers”). For these purposes, by accepting the Particular Terms and Conditions, the User authorizes the Developer to provide its Third-Party Providers with the necessary data for the sole purpose of using them to carry out transactions—such as, but not limited to—transfers and payments in businesses through the use of the Service.
2. SERVICE
The User must select the option to pay with QR Code and scan it in order to effect the collection and debiting in their Account, in accordance with the procedure set forth in the Application. For each Payment Processing Request, the Application will automatically suggest a currency among those available that allows covering the required amount, and the User may modify said currency and opt for another currency with available balance to cover the amount of the Payment Processing Request.
In the event that the currency selected by the User differs from the legal tender currency indicated in the Payment Processing Request, the User will be informed of the applicable exchange rate before confirming the operation, with the corresponding conversion (swap) being carried out at the time of executing the transaction. The User may view all currencies with available balance in their Account to cancel a Payment Processing Request. In all cases, the User may select a single currency (i.e., a single balance) to make the payment.
In the event that the User does not have sufficient funds required for each Payment Processing Request, the operation cannot be executed, and the User will be informed of the reason why the operation was not completed, without any liability on the part of the Developer and/or its Third-Party Providers, releasing them from any claim and/or damage that may arise due to the lack of sufficient balance in their Account for each Payment Processing Request.
In the event of having sufficient funds, the User will see the corresponding amount deducted from the general balance of their Account, according to the selected currency (including, where applicable, the applicable conversion to execute the Payment Processing Request). For its part, the Collector will receive the amount in the legal tender currency indicated in the Payment Processing Request.
For its part, in the event of a reversal of funds with respect to a Payment Processing Request, the User will receive the corresponding refund in their Account in the currency in which it originated.
The amount to be refunded will be equivalent to the value effectively transferred to the Collector in the applicable legal tender currency, and may be subject to variations depending on the exchange rate in effect at the time of the reversal, applicable commissions, or market conditions.
The process mentioned herein may vary without prior notice.
3. LIMITS
The Service will be enabled for operations with a minimum and maximum amount, according to the limits reported in the Application.
The approval of each Payment Processing Request is subject to verification of operational limits established by the operators, payment institutions involved, regulatory bodies, availability, and sufficiency of the User's funds. In all cases, the Developer will have no responsibility if it is not possible to execute a Payment Processing Request due to issues related to the assumptions listed in this section.
The User accepts that inconsistencies may exceptionally occur in the processing of each Payment Processing Request linked to the compensation time thereof, so there may be delays in the crediting of funds to the Account, not attributable to the Developer.
4. COMMISSIONS
The use of the Service may be subject to commissions. If applicable, these will be reported in the Application.
In the event of a commission applying, the User accepts, acknowledges, and irrevocably authorizes the Developer to withhold or collect any tax, fee, charge, or concept that must be withheld or collected in accordance with the operation carried out by the User or in accordance with any other provision established by the applicable regulations and in the percentages or with the exceptions resulting therefrom. It is the User's responsibility for everything concerning the taxes applicable to the operations they carry out through the Application, so neither the Developer nor its affiliated companies, related parties, directors, managers, employees, agents, representatives, and attorneys will be responsible for the User's tax obligations before the competent authorities.
5. DECLARATIONS
The User declares that they will use the Services in a lawful manner and that their activity is not related to: (i) the manufacture and marketing of firearms, ammunition, explosives, and other related materials; (ii) marketing of narcotics and drugs; (iii) promotion or marketing of content related to pedophilia or pornography; (iv) shell banks or “Shell Banks”; (v) money laundering, arms trafficking, human trafficking, animal trafficking, etc.; (vi) any activity or goods whose promotion or marketing is contrary to legal and administrative provisions, morals, and good customs; (vii) contents that in any way involve minors under 18 years of age, or films or photographs that have been taken illegally from minors under 18 years of age or without the consent of the persons appearing therein; (viii) promotion of violence and/or discrimination of any kind; (ix) promotion or marketing of contents, goods, or services that violate any current legislation, especially those related to the protection of intellectual property rights, software piracy.
6. PERSONAL DATA
By accepting these Particular Terms and Conditions, the User understands and accepts that the information and personal data provided will only be processed for the sole purpose of complying with the obligations established in these Particular Terms and Conditions in relation to the use of the Service, and that they may be shared and/or disclosed to the Third-Party Providers, solely for the purpose of ensuring the correct provision, implementation, and execution of the Service. The Developer undertakes that such third parties comply with the applicable data protection and confidentiality standards in accordance with current regulations.
7. LIABILITY
Users are the sole and exclusive responsible parties for the use of the Service, the Payment Processing Request, and deductions, including any damage derived therefrom.
The User acknowledges and accepts that the correct reading of the QR Code may depend on factors that are beyond the Developer's control (such as lighting, operation of the cell phone's camera, cell phone battery, internet connection, capture of biometric data, among other issues). Therefore, in no case will any liability fall on the Developer and/or its Third-Party Providers derived from incorrect reading or the impossibility of reading a QR code, the interruption or non-completion of a QR payment, and/or any other technical problem that may prevent the completion of a QR payment.
The Developer will not be responsible nor will it verify the causes, amount, or any other circumstance related to the payment processing request, as well as regarding the existence, quality, quantity, operation, condition, integrity, or legitimacy of the goods or services offered, acquired, or alienated by the Users and paid using the Application. For its part, the Developer reserves the right to reject, cancel, or suspend a Payment Processing Request, and/or temporarily and/or permanently block access and use of the Account in case of suspicion or indication of the use of the Application for any activity prohibited by law or the General Terms and Conditions of the Application.
The User understands and accepts that neither the Developer nor its Third-Party Providers have any responsibility regarding all those operations carried out by the Users when these are fraudulent or accidental or arise from negligence on the part of the Users in the care of their public access credentials or private passwords. Therefore, the User assumes, acknowledges, and accepts their total responsibility for the losses, deductions in their Account, that originate through their User name.
8. MODIFICATIONS
All requests, inquiries, claims, and, in general, any communication to the Developer must be sent to [email protected]. The Developer reserves the right to modify, alter, or update these Particular Terms and Conditions at any time, as well as to modify any content included in the services offered, therefore applying what is established in the “Modification of the General Terms and Conditions” section of the General Terms and Conditions.
